Effective Date: June 30, 2025
Silkecoin (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data in compliance with the EU General Data Protection Regulation (GDPR 2016/679) and applicable data protection laws.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, platform, token sale, and related services (“Services”).
1. Data Controller
Silkecoin
Email: privacy@silkecoin.org
You may contact us regarding any privacy concerns or to exercise your data protection rights.
2. Personal Data We Collect
We collect and process the following categories of personal data:
Identity Data: full name, date of birth (if required), blockchain wallet address
Contact Data: email address, phone number, postal address (if applicable)
Transaction Data: purchase details, token holdings, vesting status
Verification Data: documents and information for KYC/AML purposes
Technical Data: IP address, browser type and version, device information, access logs, cookies and usage data
Communications Data: correspondence and support requests
3. Purposes and Legal Bases of Processing
Purpose | Legal Basis | Notes |
---|---|---|
Providing token sale and platform services | Performance of contract (Art. 6(1)(b) GDPR) | Necessary for executing agreements |
KYC/AML compliance | Legal obligation (Art. 6(1)(c) GDPR) | Required by financial regulations |
Customer support and communication | Legitimate interests (Art. 6(1)(f) GDPR) | To provide assistance and improve services |
Marketing and newsletters | Consent (Art. 6(1)(a) GDPR) | Only if you opt in; can withdraw anytime |
Fraud prevention and security | Legitimate interests (Art. 6(1)(f) GDPR) | To protect users and platform integrity |
Statistical analysis and platform improvement | Legitimate interests (Art. 6(1)(f) GDPR) | Processed in aggregated/anonymized form |
4. Recipients and Data Sharing
Your personal data may be shared with:
Service providers assisting with platform operations (e.g., cloud hosting, payment processors, KYC providers)
Regulatory and law enforcement authorities, when required by law
Business partners and affiliates involved in the ecosystem (only as necessary)
We do not sell your personal data to third parties.
5. International Data Transfers
Data may be transferred and stored outside the European Economic Area (EEA), including countries that may not provide the same level of data protection. When transferring data internationally, we ensure appropriate safeguards are in place such as Standard Contractual Clauses approved by the European Commission.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined above, comply with legal obligations, resolve disputes, and enforce our agreements. Generally, data will be retained for no longer than 10 years after the end of your relationship with us, unless a longer retention period is required or permitted by law.
7. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
Right to Access: Obtain confirmation and access to your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of data when there is no overriding reason for its retention
Right to Restriction: Limit the processing of your data under certain conditions
Right to Data Portability: Receive your data in a structured, commonly used, machine-readable format
Right to Object: Object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent: Withdraw any consent given, without affecting the lawfulness of processing before withdrawal
Right to Lodge Complaint: File a complaint with a supervisory authority (e.g., your national Data Protection Authority)
To exercise any of these rights, please contact us at privacy@silkecoin.org
8. Obligatory Data and Consequences of Non-Disclosure
Certain personal data (such as identity and verification information) are mandatory for participation in the token sale and platform usage to comply with legal obligations (KYC/AML). Failure to provide these data may result in the inability to access the services or participate in the token sale.
9. Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal effects concerning you or significantly affects you.
10. Data Security
We implement appropriate technical and organizational measures to safeguard your data, including encryption, access controls, and secure servers. However, no internet transmission or data storage system is fully secure, so please take care to protect your credentials and wallets.
11. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and deliver marketing. You will be prompted to provide consent for non-essential cookies via our cookie banner. You can manage your cookie preferences at any time via browser settings.
Please see our separate Cookie Policy for full details.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes by posting a notice on our website or via direct communication.
Please review this policy periodically.
13. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: privacy@silkecoin.org